How do I change my watch strap?
All of our watch straps are fitted with Quick Release Spring Bars (QRSB) so no tools are required to fit your new strap on your watch.
Click here for a stepped guide to fitting your watch strap.
What lug width will fit my watch?
GRAEL straps are available in 18mm, 19mm and 20mm; If your lug width is outside of this range, contact us at email@example.com and our team may be able to assist with a bespoke strap.
You can view and download our strap sizing guide to determine your lug width.
Still unsure? use a millimeter ruler/ tape measure to measure your watch’s lug distance or contact us at firstname.lastname@example.org and our team will be happy to help!
Will your straps fit my wrist?
Our standard range of straps come in a size medium (115/75mm) which fits wrists approximately 6 1/2" (16.5cms) to 7 1/2" (19.0cms). Use our strap sizing guide to measure your wrist circumference.
How do I care for my strap?
Avoid getting the strap wet. Do not swim or shower with your leather watch strap. Leather is porous and will be damaged beyond repair if exposed to excessive moisture.
Our straps will develop a natural patina over time, the nature of leather is such and adds a level of beauty and uniqueness to your strap. Some lighter colours will darken through the absorption of moisture and sweat from your skin. We recommend you avoid excessive exposure to sweat and dirt as this may also damage the strap.
We recommend that straps are not worn too tightly around your wrist. When a leather strap is worn with too much tension around the areas where the strap meets the buckle, they tend to wear out quicker over time.
Gift cards can be redeemed for products provided by GRAEL only and not for cash. If the total amount is not redeemed, the balance remains on the gift card.
GRAEL gift cards are non-refundable, non-transferable and cannot be redeemed for cash. Gift Cards are treated as cash and cannot be replaced if lost or stolen.
Gift cards are valid for 36 months from the date of purchase. After the expiry date, the card will have a nil balance.